Consumer Information

Consumer information

House Bill 4224 (89^th Regular Session), which went into effect on Sept. 1, 2025, requires licensees to, per Section 181.105 of the Health and Safety Code, prominently post on their website and at any facility detailed instructions for a consumer to:

Request the consumer’s health care records from the licensee;
Contact the Council, as found on the Council’s Contact Us webpage; and
File a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.

You have a right to ask to review and obtain a copy of health records. In order to request your health records, please provide a written request to lisa@wisemindrc.com. If we are able to release records electronically, we will do so within 15 business days of the written request. If records are to be released to a third party, a release of information or court order may be necessary. Couples may need the signature of both parties in order to recieve complete, unredacted records. Records that must be redacted may take longer than 15 business days to complete.

We abide by the laws and ethical code set by the Behavioral Health Executive Council. Any grievances related to ethics and/or counseling services provided by me can be reported to the council by any of the following: URL: https://www.bhec.texas.gov/discipline-and-complaints/index.html

Physical Address:

George H.W. Bush State Office Building 1801 Congress Ave., Ste. 7.300 Austin, Texas 78701 Main Line (512) 305-7700